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Here’s a professional Refund & Return Policy for BuyonBD, tailored for Bangladesh e-commerce:
Refund & Return Policy – BuyonBD
Last Updated: [Insert Date]
At BuyonBD, we value our customers and strive to ensure a smooth shopping experience. If you are not satisfied with your purchase, we offer returns and refunds under the following conditions:
1. Eligibility for Returns
- Products must be returned within 7–14 days of delivery (as specified per product).
- Items must be in their original condition, unused, and with all packaging, tags, and accessories intact.
- Certain products such as consumables, personal hygiene items, or digital goods may not be eligible for return.
2. Return Process
- Contact BuyonBD Customer Support via email or phone within the return period.
- Provide your order number, reason for return, and photos of the product if requested.
- Our team will review and approve your return request.
- Ship the item back using a secure courier service or our designated pickup service.
3. Refund Process
- Refunds are processed within 7–10 business days after we receive and inspect the returned product.
- Refunds will be made to the original payment method used for the purchase.
- Shipping charges are non-refundable, unless the product is damaged or defective.
4. Damaged or Defective Products
- If a product arrives damaged or defective, contact us immediately with photos and order details.
- BuyonBD will arrange a replacement or full refund at no additional cost to the customer.
5. Exchange Policy
- Certain products may be eligible for direct exchange instead of refund.
- Contact Customer Support to check product availability and exchange eligibility.
6. Contact Us
For any questions regarding returns, refunds, or exchanges, reach us at:
Email: contact@buyonbd.com
Phone: 01684093164
If you want, I can now prepare a Shipping Policy for BuyonBD in the same professional style, which is essential for your e-commerce store in Bangladesh.
Do you want me to do that next?
